Buy and Sell on Riwaya - the world's first online Islamic premium marketplace. We showcase hand selected sellers in the world and put their products in one website. Born in the COVID-19 pandemic, Riwaya looks to provide a platform to bridge the gap between amazing Islamic sellers and their customers.
Riwaya makes sure you get paid smoothly and on time. When you sign up on the platform, you need to choose your preferred payment method. You can edit them anytime from your seller dashboard.
To receive your payments on Riwaya, you have to understand how the payment process works so that you can run your business efficiently.
This guide will walk you through the entire payment process step by step, from setting up your account to receiving your payouts. By the end, you’ll know exactly how to manage your earnings without any confusion or delays.
Before diving into the steps, let’s make one thing clear: if your payment details aren’t correctly set up, your payouts can get delayed. Riwaya processes all payments through secure gateways, so sellers must connect a valid account to receive their earnings.
For sellers based in the UK, there are also additional payment options like Stripe for more flexibility. Getting this part right from the beginning ensures that when your orders are marked as complete, your earnings automatically reach you.
The first option for getting paid is connecting your PayPal account to your Riwaya seller dashboard. PayPal is the primary payment method used on the platform.
If you already have a PayPal Business account, you can simply link it. If not, here’s how you can create one:
1. Go to the PayPal Business sign-up page.
2. Click “Get Started”.
3. Fill in your personal details: your first name, last name, phone number, email address, and create a password.
4. PayPal will send a verification code to your email. Enter the code to confirm your account.
5. Choose Individual Seller and select your business type.
6. Add your personal information: name, date of birth, nationality, and address.
7. Provide basic business details, such as the products or services you offer.
8. Complete the setup.
Once your account is ready, go to your Vendor Dashboard. Select Payment Methods on Riwaya and click on “Connect PayPal”. Log in to your PayPal account, give the necessary permissions, and your account will be successfully linked.
Note: All sellers must link a PayPal account to continue selling on Riwaya.
For sellers based in the UK, Riwaya also supports Stripe payments. This allows your customers to pay through multiple options like Klarna, Google Pay, or Apple Pay. It gives buyers a more flexible checkout experience.
To set it up:
1. Go to Vendor Dashboard and select Payment Methods.
2. Click “Connect Stripe” and sign in or create your Stripe account.
3. Once connected, it will appear under your payment methods.
Having multiple payment options can help boost your conversion rates, as customers prefer the convenience of paying their way.
Riwaya also integrates with Fondy, a secure and regulated payment processor. This is especially helpful for sellers who prefer managing their payouts in a more structured way.
Here’s how it works:
a. Existing Balance Display: If you have a balance in your Riwaya account, it will be clearly visible on your dashboard. Fondy securely processes all your payments, and Riwaya doesn’t store any of your sensitive payment details.
b. Zero Balance? No Problem: You can still connect your Fondy account even if your balance is zero. Once connected, your account will be ready to receive funds as soon as sales start coming in.
c. Withdraw Funds Button: After connecting your Fondy account and completing KYB/KYC verification, the “Withdraw Funds” button becomes active. You can then transfer your earning anytime.
Note: You can withdraw up to £100 even without completing KYB/KYC. To withdraw more, you’ll need to verify your identity with Fondy.
Security is a top priority. Fondy uses encrypted payment technology and complies with the standards of the Financial Conduct Authority (FCA). This means your funds and data are fully protected with bank-level security.
Here’s why sellers trust Fondy:
- Bank-level encryption
- Secure APIs
- Dedicated IBANs
- FCA regulation and compliance
So, whether you choose PayPal, Stripe, or Fondy, your payments are handled with the highest level of security and transparency.
Payments are only released for completed orders. That means once a customer places an order, it has to be processed, shipped, and marked as Complete in the system before you receive your payout.
Read Also: How to manage orders on Riwaya
To check your order status:
1. Go to Vendor Dashboard and select Orders.
2. Click “View Orders”.
3. Look for the status column.
4. If the order says “Paid” or “Complete,” it’s eligible for payout.
If the order is still pending or cancelled, it won’t be included in your next payment cycle. So make sure your order management is smooth and prompt.
Knowing when and how much you’re getting paid is just as important as receiving the payment itself.
You can monitor all your orders and sales directly from your dashboard:
1. Head to the Vendor Dashboard and select Analytics.
2. You’ll see your total sales, recent orders, and overall revenue in real time.
3. You can also filter your data by date to get a clear picture of your earnings.
This feature helps you stay organised and plan your cash flow better.
Read Also: How to use Riwaya features to boost sales
Riwaya processes payments 14 days after an order is marked as complete. This 14-day period is in place to ensure the order is successfully delivered and to protect both sellers and buyers.
Once the payout date arrives:
- The amount is sent automatically to your linked Payment account.
- You’ll receive a notification or can simply check your PayPal balance to confirm the transfer.
Tip: Always make sure your PayPal details are accurate and active to avoid payout delays.
Riwaya’s payment system is designed to give sellers control, security, and transparency. Here’s why it stands out:
- Fast Setup: connecting a PayPal or Stripe account only takes minutes.
- Automatic Payouts: Once the 14-day window passes, funds are automatically transferred.
- Flexible Options: choose PayPal, Stripe, or Fondy depending on your preference.
- Full Visibility: track every transaction from your dashboard.
- Secure Processing: your data stays protected at all times.
Getting paid on Riwaya is straightforward once you know the process. By setting up your payment method early, managing your orders efficiently, and understanding the payout schedule, you can ensure a steady cash flow for your online business.
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